HS Biz Advisory formerly known as “Parasoft Inc” from 2000 to 2016 specializes in three core areas; Consulting, Custom Solutions & Services. We have market leading facilitators who builds superb processes and create pathways for innovative break-throughs. Our facilitators combine a mix of business acumen, process and change psychology into their work space.
At HS Biz Advisory, we are a team of experienced professionals, working together to provide our customers with end-to-end solutions, integration services & managed services. While our customers are spread across the globe, we would like to serve APAC region and provide support and win new business.
Here at HS Biz Advisory we take pride in our ability to build lasting relationships with our customers, who range from small businesses to subsidiaries of large organisations across the globe. Our brand is underpinned by loyalty, tenacity, pragmatism and knowledge. We focus on developing relationships across domains & verticals to provide real value through our goals reducing total cost of ownership and increase return on investment for your organisation.
Even though our interaction was minimal at work, all that I observed with Himanshu was he was much focused in his work and very dedicated. He had a very good essence of time management.
Was very good at his work. Has clear concepts on project management and has an excellent communication to go with great attitude.
Himanshu is honest and hard working. He is friendly and team player.
I have had the pleasure of working with Himanshu who always remains focused to relevant tasks at hand. He is a valuable asset within a workforce.
Strategic and process focused advice to help you bridge the gap between business needs and the technology that will help drive the realisation of your objectives.
HS Biz Advisory’s team of business advisors and solutions architects help you successfully execute your vision and get material value from your ERP Projects implementation.
Flexible, end-to-end support services to reduce ongoing cost of ownership and improve user experience.
HS Biz Advisory’s team of business advisors and Solutions architects help you successfully execute your vision and gain real value.
CRM stands for Customer Relationship Management. This technology allows you to manage relationships with your customers and prospects and track data related to all of your interactions. It also helps teams collaborate, both internally and externally, gather insights from social media, track important metrics, and communicate via email, phone, social, and other channels.
In Salesforce, all of this information is stored securely in the cloud. Let's take a closer look at how that works, using an example you might be familiar with—a spreadsheet.
Are you new to Salesforce? Not sure exactly what it is, or how to use it? Don’t know where you should start on your learning journey? If you’ve answered yes to any of these questions, then you’re in the right place. This module is for you.
Welcome to Salesforce! Salesforce is game-changing technology, with a host of productivity-boosting features, that will help you sell smarter and faster. As you work toward your badge for this module, we’ll take you through these features and answer the question, “What is Salesforce, anyway?”
So let’s start right there.
Salesforce is your customer success platform, designed to help you sell, service, market, analyze, and connect with your customers.
Salesforce has everything you need to run your business from anywhere. Using standard products and features, you can manage relationships with prospects and customers, collaborate and engage with employees and partners, and store your data securely in the cloud.
So what does that really mean? Well, before Salesforce, your contacts, emails, follow-up tasks, and prospective deals might have been organized something like this:
If your data is stored in spreadsheets, hidden in emails or text messages, or pinned to your bulletin board, it’s hard to get the full picture of your prospective customer. And you certainly can’t access the data from anywhere, anytime, nor can your manager or executives see your progress on deals in flight, at least not without calling you for a status update.
Salesforce takes all of that important data and organizes it into a simple user interface. It’s one place for you to:
Simply put, Salesforce is one place for you to do stuff. And because it’s stored on our secure cloud, you can access your data anytime, anywhere, whether you’re on desktop or mobile.
When everything’s in Salesforce, you don’t need to worry about the note you left on your desk, or a file you have stored on your hard drive. You can find everything you need simply by logging in.
In addition, you no longer need to worry about updating your manager on how things are going with your top deals in flight. Instead, your manager can just log into Salesforce and see the latest data in real time.
This visibility is one of the key benefits of Salesforce. But rest assured, there are powerful security and sharing features that protect sensitive data and ensure the right folks see the right data.
Access determines your ability to open and interact with data stored in Salesforce. The data you can create, view, edit, and delete is determined by settings your admin maintains (we’ll talk more about your admin in the next unit). Access can be simple or multilayered, depending the complexity of your company’s needs. The important thing you need to know is that Salesforce has options for who can see and edit data, and your admin helps to set these up and maintain them.
With the right security enabled, your whole company can be on Salesforce, and one of the best reasons to do that is to harness the power of collaboration.
In addition to technology for managing your sales process, Salesforce includes a platform for collaboration. You can create groups, follow people and topics, ask questions, post informal polls, share files and links, and mention colleagues with whom you’d like to connect.
You can also ask questions and get answers, crowdsourcing expertise from across your company. You can find experts who can help you with overcoming objections as they come up. You can search for competitive information to help you through the negotiation stage. You can get help from your leaders and teammates as you work on steps to close.
But perhaps the best part about collaborating in Salesforce is that it’s all stored for future reference. Rather than having key insights and answers to important questions living in individual email inboxes or in hallway conversations, collaboration in Salesforce is accessible and searchable. In this way, your collaboration in Salesforce can become your corporate memory, allowing you to capture and share relevant content that builds over time, increasing in value the more your whole company engages.
And because it’s in Salesforce, this is collaboration that can happen in context, right on individual deals, tasks, support issues, and more. This is the power of collaboration combined with CRM. Let's talk about that next, starting with defining what CRM is.
Salesforce organizes your data into objects and records. You can think of objects like a tab on a spreadsheet, and a record like a single row of data.
In Salesforce, objects are accessed via the navigation menu. Select any record to drill into a specific account, contact, opportunity, or any other record in Salesforce.
So, what exactly are objects and records? Let’s take a minute to define those, along with a few other terms you’ll need to know as you continue your Salesforce adventure.
| When we say | We mean this | Not this |
|---|---|---|
| Record | An item you are tracking in your database; if your data is like a spreadsheet, then a record is a row on the spreadsheet | This round thing that plays music #vinyl |
| Field | A place where you store a value, like a name or address; using our spreadsheet example, a field would be a column on the spreadsheet | A green meadow with flowers and grass and hopping bunnies |
| Object | A table in the database; in that spreadsheet example, an object is a tab on the spreadsheet | Something unidentified in the sky, with green creatures inside |
| Org | Short for “organization,” the place where all your data, configuration, and customization liveS. You log in to access it. You might also hear this called “your instance of Salesforce” | Short for organ, meaning your heart, liver, kidneys, or possibly a big musical instrument |
| App | A set of fields, objects, permissions, and functionality to support a business process | A thing you download onto your phone |
So, that’s objects, records, and more, and now you have some insight into how your data is organized in Salesforce using our spreadsheet example. But unlike an actual spreadsheet, your Salesforce data is stored in our trusted, secure cloud and has an easy-to-use interface, which you can access both from the desktop and your mobile device. So, it’s similar to a spreadsheet, but in Salesforce, your data is all tracked, shared, and has apps connected to it. Salesforce comes with a set of standard objects already set up and ready for use.
Here are some of the core standard objects you’ll be using with Salesforce, and a description of how each one is used.
Salesforce CRM allows you to manage and access your data in sophisticated ways that you could never do with a simple spreadsheet. Your records can be linked together to show how your data is related, so you can see the whole picture.
Now you understand the basics of Salesforce and the object model. But how do you actually work with leads, opportunities, contacts, and accounts? You need a productive user interface to help you sell faster and smarter. In the next unit, we’ll take you through your Salesforce user experience.
CRM management system will help CRM companies to rationalize valuable information for improving their relationship with customers significantly; it will increase customer retention rate, and drive sales growth to new heights.
Our open source CRM applications have been customized strategically with industry specific understanding of CRM services. It enables enterprises to derive benefits from our integrated CRM solutions while using our cloud based CRM consultancy and enables them to:
Just like Phones have progressed from mere calling and messaging device to Smartphones with high-speed data connectivity having apps to make life easier; similarly, the customers have started asking more from machine. Machines cannot behave like dumb anymore. They must become smart like phones. They are expected to communicate with each other. Decision making is expected from machines, they should not wait for any physical intervention. In short, consumers are asking for Automation with the help of Internet which can be termed as the Internet of Things(IoT). Internet of Things connects hardware’s/ machines to the internet with a limited configuration of software. So now software takes charge of machine functioning.
Saying that we have a machine connected to the internet using IoT, but are we done? Here are few questions to ask:
Just like Phones have progressed from mere calling and messaging device to Smartphones with high-speed data connectivity having apps to make life easier; similarly, the customers have started asking more from machine. Machines cannot behave like dumb anymore. They must become smart like phones. They are expected to communicate with each other. Decision making is expected from machines, they should not wait for any physical intervention. In short, consumers are asking for Automation with the help of Internet which can be termed as the Internet of Things(IoT). Internet of Things connects hardware’s/ machines to the internet with a limited configuration of software. So now software takes charge of machine functioning.
Saying that we have a machine connected to the internet using IoT, but are we done? Here are few questions to ask:
Just like Phones have progressed from mere calling and messaging device to Smartphones with high-speed data connectivity having apps to make life easier; similarly, the customers have started asking more from machine. Machines cannot behave like dumb anymore. They must become smart like phones. They are expected to communicate with each other. Decision making is expected from machines, they should not wait for any physical intervention. In short, consumers are asking for Automation with the help of Internet which can be termed as the Internet of Things(IoT). Internet of Things connects hardware’s/ machines to the internet with a limited configuration of software. So now software takes charge of machine functioning.
Saying that we have a machine connected to the internet using IoT, but are we done? Here are few questions to ask:
Network Management and Administration refers to the broad subject of managing ‘computer networks’. Wide variety of software and hardware products exist in IT industry, Network Management and Administration Services which helps company system administrator to manage a network. Network management covers a wide area, which includes ensuring that the network is protected from unauthorized users. Ensuring to eliminate bottlenecks in the network. Considering the fact that network is available to users and which responds to hardware and software malfunctions.
Every network, system, and computer need to have a three-part plan implemented to help prevent, stop and recover from virus and spyware infections and potential damage.
HS Biz Advisory provides following Security Solutions, to know more about following Security Solutions feel free to contact us.
Server virtualization is a technology which divides one physical server into multiple virtual servers. Each of these virtual servers can run its own operating system and applications, and perform as if it is an individual server. It’s a mandate for any organization hosting multiple application servers to incorporate server virtualization technology, our team helps you to plan and implement this. Features:
HS Biz Advisory formerly known as Parosoft Inc from 2000 to 2016 offers ‘On-premises’ and ‘Cloud’ based mailing solutions to individual or businesses. This solution is designed to improve productivity and usability. An on premises mailing solution comprises of email servers deployed at a data Centre which is in premise. The mail directly land on this setup, and delivered locally. Users access their mailboxes from these servers. Cloud based mailing solution comprises of an MSP (Mail Service Provider)/DC who hosts the entire email infrastructure and users access over the Internet. Such systems provide the IT team with an administration console to perform provisioning and administrative tasks. We at HS Biz Advisory provide Collaborative solutions based on Microsoft Technologies and those that can coexist with your other existing non- Microsoft solution
Make sure your system has a reliable backup plan. Backup is not a product, it is a process. It’s just that we realize only after losing it. If you need serious advice on DATA BACKUP SOLUTIONS then contact us. A powerful & flexible DATA BACKUP software that works with your existing hardware. HS Biz Advisory formerly known as Parosoft Inc from 2000 to 2016 provides complete backup services. Offering a cost-effective approach, data backup capabilities can assist in the rapid recovery of servers to a pre-disaster state. Our experienced team can help you to draw proper Backup & Disaster Recovery Management Plan and execute them.
When you decide to commission the Project of a business information system, you take on a task that can be quite daunting. The failure rate of business solution implementations is scary to consider, and there can be tendency for system deployment projects to stretch out in terms of time, complexity and cost.
we work diligently to minimise the risks, costs and time associated with software implementation. Our implementation consulting teams have a depth of experience and expertise that is second to none. With a skill‑set that covers Business Intelligence, CRM, accounting & finance, Corporate Performance Management, business analytics, document management, mobile, Intranet and cloud solutions, we have become the implementation partner of choice for a wide range of organisations and industries.
The approach of our consultants is to work closely with you, the customer, to understand your organisation, its opportunities and challenges, both from a business and technological perspective. From there we create and execute a software implementation plan that aligns your business objectives with your technical priorities. Our implementation activities typically include selecting the right software for your organisation, planning and scoping the installation, configuring the software, integrating the software with existing systems, training to build awareness and support users from the testing phase through to deployment, change management and system support and maintenance.
Apart from designing, planning and implementing IT infrastructures service, HS Biz Advisory also offers support to manage and maintain your existing network infrastructure. The Technical support services we offer are:
Service pack & patches Installation on operating system
Information Technology (IT) is becoming increasingly important to the business strategy, operations and internal audit of most organizations today. An increased dependency on technology to deliver meaningful benefits to an organization can raise additional issues of security, integrity and control. At HS Biz Advisory, we understand how vital it is to manage these business and regulatory concerns. Our IT Audit & Risk Advisory Services Group can help protect your organization’s information systems, ensure compliance with regulatory requirements and provide insights to leverage IT controls to reduce costs and gain competitive advantage.
Our IT assurance professionals have many years of IT control and audit experience which is complemented by professional accreditations, such as Certified Information Systems Auditor (CISA), Certified in Risk & Information System Controls (CRISC), Certification in Risk Management Assurance (CRMA) and Certified Information Technology Professional (CITP) and affiliations, including membership in the Information Systems Auditing and Control Association (ISACA).
Business process outsourcing (BPO) is the outsourcing of some repetitive non-core or core business processes to a third-party service provider in order to cut costs and improve service quality. Partners @HS Biz Advisory, now has 20 years of experience in various information processing services. Our BPO service covers source data entry/processing, back office support, contact centre, and comprehensive business personnel dispatch, etc. To fulfil our quality objective of “meeting customer requirements, enhancing process management, and achieving continuous improvement”, we were the first in the industry to obtain certification in the ISO 9001:2000 quality management system, and thus further improved the quality of our operations to provide effective support for customer service, with 99.997% accuracy guaranteed. ISO 27001:2005 and the personal information protection assessment (PIPA) provide our customers and third parties with assurances that our information security management system can meet the specified standards under contractual conditions.
Following the principle of “more correct, more prompt, and more secure”, we provide the most suitable BPO service for our customers based on our technologies and rich practical experience.
BPO Service Offerings
High quality project delivery: relying on our comprehensive quality management system and project management system, considerable experience in project delivery, and a specialized team composed of the first-class experts who provide development and application solutions for projects, CSI Interfusion Inc. can quickly and efficiently fulfil the project delivery objectives and ensure high quality project delivery.
E2E full-process cost reduction: CSI Interfusion Inc. has an E2E project delivery management system, and can consider client costs from an E2E angle, thus providing the best total solutions for our clients.
Future-oriented expansibility: over many years, CSI Interfusion Inc. has accumulated and used the latest technologies and tools in outsourcing project delivery practices, and developed a powerful expansible architecture. When the lifecycle of a project changes, the solution provided by CSI Interfusion Inc. can fully protect the client’s key investments due to the solution’s flexible future-oriented expandability and fast, convenient upgrade capabilities.
